Vjet69 is committed to collecting personal data transparently, using it only for its intended purpose, and protecting your information with internationally recognized technical standards. This page clearly explains how we process data and what your rights are.
To provide a safe and personalized online entertainment service, vjet69 needs to collect certain types of information from users. We only collect what is strictly necessary and never request information beyond the scope of reasonable operations.
In some cases, we may receive information from partners providing identity verification or fraud prevention services. This information is used solely to confirm account validity and protect the system.
Below is a summary table of the specific purposes for which vjet69 uses your data, along with the corresponding types of information:
| Purpose | Type of data used | Required? |
|---|---|---|
| Create and Manage Your Account | Full name, email, phone number, password | Required |
| Identity Verification (KYC) | National ID/Citizen ID, selfie photo, date of birth | Required |
| Financial Transaction Processing | Bank details, e-wallets, transaction history | Required |
| Fraud prevention & anti-money laundering | IP address, device, transaction behavior | Required |
| Customer Support | Chat history, emails, account information | Required |
| Improving the product experience | Usage behavior, user feedback | Optional |
| Promotional Notifications | Email, phone number | Optional |
| Traffic analysis | Cookies, IP address, browser | Optional |
For optional purposes, you may refuse or withdraw your consent at any time by contacting our support team or changing your account settings. Refusing optional purposes will not affect your ability to use the core service.
Vjet69 processes your personal data based on clear legal grounds, not arbitrary discretion. Depending on the type of processing, we rely on one of the following bases:
Vjet69 does not sell your personal information to any party for commercial purposes. However, to operate the service, we may share data in the following specific cases:
Server infrastructure providers, email services, identity verification systems, and game developers may access a portion of the data necessary to carry out their functions. All such partners sign a binding Data Processing Agreement (DPA) with vjet69 and are not permitted to use the data for their own purposes.
When you make a deposit or withdrawal, the necessary information will be shared with the corresponding payment gateway (e.g., domestic banks, VietQR, MoMo, ZaloPay, VNPAY). This sharing is limited to the minimum required to complete the transaction.
Vjet69 will provide information to competent authorities upon receipt of a lawful written request, court order, or when there are reasonable grounds to prevent serious criminal activity. We will notify you of such requests unless prohibited by law from doing so.
In the event of a merger, acquisition, or asset transfer, user data may form part of the transferred assets. The receiving party will be required to continue complying with this privacy policy and must notify users before any significant changes take effect.
Vjet69 uses cookies and similar technologies to maintain login sessions, remember your preferences, and analyze how users interact with the platform. Below are the types of cookies we use:
These are essential cookies required for the website to function. They maintain your login session, save your bet slip, and ensure the security of your working session. This type of cookie cannot be disabled without disrupting the service.
Helps us understand which pages users visit most, how long they stay, and what issues they encounter. This information is aggregated and not directly linked to personal identity. You may opt out of this type of cookie.
Remembers your display language, time zone, and other interface preferences to improve your experience on future visits.
You can manage cookies through your browser settings or the cookie preference dialog that appears on your first visit to vjet69. Please note that disabling certain cookies may reduce your browsing experience.
Protecting user information is the top priority in every technical decision at vjet69. We implement multiple layers of protection to ensure your data remains secure at all times.
Vjet69 retains personal data for as long as necessary to provide the service and meet legal obligations. Specifically:
After the retention period expires, data will be securely deleted or anonymized.
If a data breach is detected that affects your personal information, vjet69 is committed to notifying you via your registered email within 72 hours from the time the incident is confirmed, along with a clear description of the scope of impact and the remediation steps being taken.
You have full rights regarding your personal data. Below is a summary of each right and how to exercise it:
Request a copy of all personal data vjet69 holds about you.
Request correction of inaccurate or incomplete information.
Request deletion of data when it is no longer necessary, except where retention is required by law.
Object to the processing of your data for marketing purposes or our legitimate interests.
Request a temporary suspension of data processing while a dispute about accuracy or legality is being resolved.
Receive your data in a machine-readable format for transfer to another service.
Withdraw consent for any optional processing purposes at any time without penalty.
Submit a complaint to vjet69 or the relevant data protection authority if you believe your rights have been violated.
To exercise any of the above rights, please contact our support team via email or live chat. vjet69 will respond within 30 business days from the date a valid request is received.
Vjet69 is an entertainment platform exclusively for users aged 18 years of age or older. We do not intentionally collect or process personal data of any person below this age.
If you are a parent or guardian and discover that your child has provided personal information to vjet69 without your permission, please contact us immediately. We will delete that information and deactivate the associated account as soon as verification is complete.
The age verification step in the KYC process is vjet69's proactive measure to prevent users under 18 from accessing the service. See more about our responsible gambling commitment at Responsible Gaming page.
Due to the nature of online entertainment services, some technical service providers that vjet69 works with may host servers outside Vietnam. When your data is processed or stored in other countries, vjet69 ensures:
Vjet69 may update this privacy policy as needed to reflect changes in services, technology, or legal requirements. When significant changes occur:
Continued use of the service after the effective date of any changes is considered your acceptance of the updated version. If you do not agree with the changes, you have the right to close your account and request data deletion.
If you have any questions about this privacy policy, wish to exercise your rights, or want to report a privacy concern, please contact the vjet69 data protection team through the following channels:
When reaching out, please provide your username or account email so we can process your request as quickly as possible. All contact information is handled securely and used solely to resolve your request.
Every security feature is built with a single goal: to keep your information and account absolutely safe at all times.
All data transmitted between your device and vjet69 servers is encrypted with TLS 1.3 — the international banking security standard — so no one can intercept or read it.
The KYC process ensures that each account belongs to one real individual, preventing identity fraud and protecting your assets from being taken over.
Add an important layer of protection to your account. Even if someone knows your password, they still cannot log in without the verification code sent to your phone.
Vjet69 does not monetize your data. Personal information is never sold or shared with third parties for commercial purposes — this is a non-negotiable principle.
The vjet69 system undergoes periodic penetration testing by an independent security team to identify and patch vulnerabilities before they can be exploited.
Our technical team monitors the system continuously, detects anomalies in real time, and is committed to notifying you within 72 hours if an incident affecting your data occurs.
When you choose vjet69, you are not just choosing an entertainment platform — you are choosing a partner that treats your privacy and personal data as the most valuable asset worth protecting.
SSL 256-bit encrypted data · Personal information is never sold · For users aged 18 and above only